Frequently Asked Questions

About Membership-Based Primary Care at Priority Care Boston

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What is membership-based primary care?

Membership-based primary care—also known as concierge primary care—is a healthcare model in which patients pay a recurring membership fee in exchange for enhanced access to their primary care provider and a more personalized care experience. This model allows for longer appointments, same- or next-day scheduling, and direct communication with your doctor, all within a relationship-focused setting.

 

How does Priority Care Boston’s membership work?

We offer flexible membership options to meet your needs, including:

• Quarterly Membership

• Annual Membership

• 2-Year Membership

• 5-Year Membership

• Lifetime Membership

Your membership grants you enhanced access to care, including extended visits, wellness-focused services, and proactive health management. 

 

Does Priority Care Boston accept insurance?

Yes. Like traditional primary care practices, we bill insurance for covered services. Your membership fee covers the enhanced access and personal care experience, but it does not replace your health insurance. We recommend that all members maintain active health coverage to help with the costs of labs, imaging, medications, specialist visits, and hospital services.

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What about Medicare?

Concierge care is separate from Medicare, but Medicare still works in parallel for anything not directly billed by the concierge practice. This hybrid model allows patients to get the personalized care of concierge medicine without losing access to Medicare benefits for the broader healthcare system. Medicare can still be used for services outside the concierge agreement, such as:

• Specialist referrals: If your doctor refers you to a specialist who accepts Medicare, Medicare can cover the specialist’s services.

• Diagnostic tests: Lab work, imaging (like MRIs or CT scans), or other diagnostic services done at outside facilities that accept Medicare are typically covered.

• Hospital care: If you’re hospitalized or need emergency care at a Medicare-participating facility, Medicare will cover that.

 

What services are included in the membership?

While specific services may vary by membership tier, most memberships include:

• Extended, unhurried office visits

• Same- or next-day appointments

• 24/7 access to your provider via phone, text, or email

• Comprehensive annual physicals

• Preventive screenings and wellness planning

• Personalized care coordination with specialists

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Please refer to our website for the most up-to-date list of services and benefits associated with your membership level.

 

Can I still use my insurance for labs, prescriptions, and referrals?

Absolutely. Your insurance will continue to cover labs, imaging, prescriptions, and referrals to specialists or hospitals, just as it would in a traditional primary care setting. Our care team is happy to coordinate these services as part of your overall care plan.

 

What makes membership-based primary care different from traditional care?

The biggest difference is access and time. In a membership-based model, we intentionally limit the number of patients we see in order to provide:

• More time during visits

• Greater availability and responsiveness

• Stronger doctor-patient relationships

• Focused attention on preventive and personalized care

It’s a more proactive, relationship-driven approach to your health.

 

Who is this model best suited for?

Membership-based primary care is ideal for:

• Individuals seeking a more personal connection with their physician

• Busy professionals who value convenience and flexible scheduling

• People managing complex or chronic health conditions

• Those who want a comprehensive, preventive approach to wellness

 

How do I become a member?

Becoming a member is simple. Contact us to schedule a free "meet-and-greet" and learn which membership plan fits your needs.

 

Where can I find pricing information?

We offer a range of membership plans to suit different needs and lifestyles. For current pricing, please visit our website or reach out to our office directly.